Archive for the ‘Boat Insurance’ category

An Astonish Visit to Get Things Moving

September 15, 2010

Our Ross Team had the pleasure of being a part of Astonish Result’s Changing Faces of Insurance and Agency Culture Tour. Astonish Results has paired with Ross Insurance to maximize our sales efforts and most importantly encourage us to “fish where the fish are”. A few weeks ago, Astonish team members Nick Brown and Alicia Collins traveled from their Warwick Rhode Island location to include Ross Insurance in an ongoing look as to what makes the Insurance industry today as times continue to change. Ross Insurance has been around since 1925, and as the times are changing we are finding ourselves adapting to the environment around us.  We’d like to think that we are doing a great job breaking those stereo types as we move forward with new technology while still holding true to our tradition. Located right in Holyoke, Ma we were given the chance to show a side of insurance that most people do not get a chance to see. Come and see our Agency Culture Tour which gives you a look at Ross Insurance from a more human perspective.

You’ll also have the opportunity of meeting our Ross Insurance team member Marissa Cloutier, who is one of the newest Changing Faces of the Industry. She had the chance to talk with Nick Brown about what makes her a unique addition to the Ross Insurance team.


The Only Constant is Change

September 9, 2010

In the past few months has anything changed in your life that may affect your current auto policy? Are you using your vehicle in business? Has the garaging location changed? Is any one new using your car? These are all types of things that your insurance agent needs to be aware of. Simple mistakes like forgetting to add your young driver can lead to denied coverage. Also, if you forget to update which city or town your car is being garaged in and something were to happen to your vehicle your claim could be denied. For example, say that you currently reside in Holyoke, MA and your young driver takes the family car with them to school out in Boston. You would need to notify your insurance agent that the car will now be garaged in Boston. If something were to happen to the vehicle and it was known that your child routinely used the car while in Boston but it was listed that the car was garaged in Holyoke, they could deny a claim for false information. We are here to help our customers and notify them of the potential risks involved if their auto policy information is not accurate or up to date. The small changes that affect your auto policy are often overlooked, which is why we are here to offer help when you need it.  You can contact our office through our interactive office, or call any of our agents during our office hours and we would be glad to assist you in any changes that need to be made on your policy. In the event of an accident there are more important things to worry about than if your claim would be denied because your auto policy is not up to date, so remember to contact your agent with any changes.

The Do’s and Don’t of Insurance

September 9, 2010

When dealing with insurance, it’s important to remember a few “DOs and DONTs”. Whether you carry insurance for your homevehicle or boat it’s beneficial to know a few things when talking over insurance with your insurance agent. Explaining to your insurance agent what type of coverage you are looking for, and what you exactly need from that coverage narrows down the search of what is going to be best for you. Make sure you ask as many questions as you need to fully understand your coverage. Often times, people feel that asking too many questions is bothersome. At Ross Insurancewe couldn’t disagree more. It is our job to ensure that you understand as much as possible of your coverage so that you know what you are paying for. When seeking new coverage, make sure that you do not cancel your existing coverage before purchasing new coverage. This gap of time in between means that you will not be covered in the event of an accident, and could affect you negatively. It is also important to remember when your payments are due, and try not to fall behind on making these payments. Late fees and reinstatement costs can easily be prevented if you are aware of your payment dates. Some insurance companies are quick to send a notice of cancellation within 5 days of non-payment. A great way to remember to pay your bill is to mark it on your calendar, or you could also set up Electronic Funds Transfer. EFT will automatically deduct your payment from your account on a day that you choose is best for you and when you are certain that funds are going to be available. Keep these tips in mind and get the most out of your insurance. Contact our office today with any questions you may have and we will be ready to assist you in any way that we can.

We Care About Our Customers

July 15, 2010

When looking into insurance coverage it is important that you consider all of your options. We agree with this philosophy, but also encourage that you consider the benefits of purchasing coverage through an independent agency. We are all familiar with calling the 800 numbers just to find that we are automatically prompted to an automated voice message system. Even if you have the chance to talk to an actual sales representative, how many times is your call transferred to a different department where you have to explain your reason for calling all over again? This can be frustrating, especially when you are dealing with a problem with your coverage or filing a claim. Independent agents are local business’ that are located in your neighborhood. The same community where you live and work is where you can find affordable coverage and experienced and helpful sales help. With a quick call or visit into our office, you can walk away with your questions answered and a full range of insurance coverage, without having to deal with the hassle of long wait times. As a local independent insurance agency, we support your local community. When was the last time you saw Geico or Progressive contribute to a local fundraising event? By utilizing your local independent insurance agent, you can feel confident that you are getting the best coverage for the best price as we represent many insurance companies. Whether it is a discount offered to your homeowners policy for signing a non- smoking statement, or we help you to combine your homeowner and auto policies, we are dedicated to giving you the satisfaction that you deserve. Come and visit our office, or call and speak with any of our agents to see what deals are waiting for you and how you can save money on your insurance.

Luxury Cruise Anyone?

July 15, 2010

The Actual Lady Bea Cruise Ship

For boat owners and boat lovers alike, now is the time to take your trips out onto the water. With the warmer season arriving, taking a day trip off land is a great way to relax and unwind from the daily routine. Every year more and more boat operators are taking their trips off land to indulge in a back yard luxury that often time people forget about. For those of you who do not own a boat, Brunelle’s Marina has the perfect solution for a day time excursion on the wonderful Connecticut River. Their Lady Bea River Cruises are offered from late May into October on their locally famous 49 person passenger boat. This seventy five minute narrated cruise & sunset cruise allows guests to get an unspoiled view of the beaches and history that runs from Brunelle’s Marina in South Hadley MA to Northampton MA. Loaded with a full bar, outside sun decks, restrooms and XM satellite stereo, air conditioning and heating make Lady Bea fully equipped for a memorable experience on the water. Not only do they offer a narrated cruise, but they also offer private charters for special occasions and celebrations and educational cruises for those interested. The Brunelle’s have been more than just clients for us, but great friends.  We at Ross even have had the pleasure of boarding the Lady Bea and had a wonderful evening. The boat was beautifully lit and the leisurely cruise was relaxing and a great way for everyone to unwind and socialize. For those who own a boat, Brunelle’s offers daily and seasonal rates to dock your boat, available winter and summer storage, a holding tank pump-out facility and a 4 lane launch open 24 hours a day, weather permitting. No need to worry about lunch as this establishment offers a full service restaurant with bar & lounge area and a picnic area for those who do wish to pack their own lunches. Tickets for day cruises are less than twenty dollars, and Brunelle’s is where the river is right for you.

Come Sail Away!

July 2, 2010

Getting off land and into the water is one of the best ways of cooling down this summer. Whether you are diving into the water, or taking control of your boats’ steering wheel, it is important to make sure that you are prepared if an accident were to occur.  Often times people forget to pack important things when boarding a boat, and find that they are unprepared when an accident strikes. Below are a few ways to incorporate safety into the mix so that your trip off land is a successful one.

– Travel only in areas open to your type of boat

– Always operate your boat at a safe speed

– Carry a Coast Guard approved life vest (PFD) for each person on board

– Make every effort to always go boating with a partner

– Make certain your trailer is in proper working condition and everything works properly. For instance, your lights on the trailer before leaving for your destination.

– Don’t mix boating with alcohol or drugs

Lastly, make sure that your current boat is registered and that you have the proper insurance coverage before leaving the dock. Any of our agents would be happy to help you choose the best coverage for the best price. We know how great it is to escape on the open waters, we just want to help make the sailing a little more smooth.

Goodbye Winter, Hello Spring!

May 5, 2010

With winter in our rear view mirror, it looks like clear skies ahead as far as seasons go. Adjusting to the warmer weather means taking certain precautions and staying on top of seasonal responsibilities that we often forget about in the shuffle from winter to spring.
One major change is college students will be returning home for summer break. Not only will that “empty nest” become full again, but your own “free bird” may need to be added to your current auto policy before operating any of the family vehicles.
Also returning is the opportunity to go out and bask in New England’s calming and rewarding waters. Before you take your first trip off land, be sure that both your boat and trailer registrations are up to date. We will be more than happy to help you with both.
Whether you stop into the office or contact us by phone or email, be sure to ask how you can win a free Apple iPad! Please visit our virtual insurance office for more details